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#Eczema-prone skin

Is Hydrocortisone Cream Safe For Babies?

As your baby grows, their highly sensitive skin can become extremely dry. You may even notice that your baby’s skin is regularly marked by rough red patches, pa...

Frequently Asked Questions

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Sweet almond oil may allow you to remove cradle cap from your baby’s scalp or face by softening the crusts. However, it will not act on its causes and cradle cap may thus reappear. For more effective action, we recommend that you use a specific skin care product for cradle cap. By regulating sebum secretion and purifying the skin, this skin care product will allow you to manage cradle cap that is already present and limit its reappearance. If you would like to find out more about cradle cap, please consult our advice section.

No, hygiene is not a factor in the appearance of cradle cap. It is due to the excessive secretion of sebum and sweat and to the proliferation of a microscopic fungus on the surface of the skin (symptoms linked to the transfer of maternal hormones to the baby at the end of pregnancy). If your baby has cradle cap, we advise you to wash their hair with a specific shampoo such as Mustela Bébé Foam Shampoo for Newborns and apply a suitable product to their scalp, such as Cradle Cap Cream : this skin care product encourages the elimination of cradle cap and limits its reappearance by acting directly on its causes. If you would like to find out more about cradle cap, please consult our advice section.

Sweet almond oil is useful for loosening cradle cap from your baby's scalp, but it does not tackle the cause behind the condition. That is why it is recommended you use a specific skincare product that works on both the cause and symptom of the problem. Mustela's cradle cap formula regulates sebum secretion, softens the skin and limits the reappearance of crusty skin. Like all Mustela products it is hypoallergenic, which means it has been formulated to minimize the risks of an allergic reaction - it contains no known allergens or other irritants. In particular, it has been tested in line with a standards-based protocol to verify its high tolerance.

From birth and during the first two years, your baby’s skin is immature; it doesn’t have yet the strength and the qualities of an adult’s skin. At the same time, it is rich in a unique capital of original cells but extremely vulnerable. It is therefore essential to use specific hygiene products and skin care to respect its balance.Babies also frequently have their own minor skin problems: irritated areas, cradle crap, nappy rash, eczema or hypersensitive skin are frequent in the first years of life. For each of these conditions Mustela provides you with safe, efficient and respectful skin care ranges, that perfectly adapt to baby’s fragile skin.

Mustela Facial cleansing cloths have been specially developed to clean gently cleanse your baby’s face, including around the eyes where little secretions are often deposited. They will leave their delicate skin clean, moisturised and soothed.If you would like to find out more about hygiene for your baby, please consult our advice section.

Yes, Mustela's Multi-purpose balm is suitable for pregnant women. It does not present any safety concerns for use by pregnant women. Nevertheless, the product has not been tested for efficacy or tolerance specifically in pregnant women. It is thus advisable to ensure the good tolerance of the product at the time of the first use of the product. In case of doubt, do not hesitate to consult your doctor.

Water is not enough to remove the dirty marks that may be found on your baby’s skin (regurgitations, milk, etc.).It is therefore recommended that you use a specific cleansing product, such as the No-rinse cleansing water for normal Skin or the Cleansing Milk for dry skin. These skin care products specifically formulated to remain gentle on babies' delicate skin will leave their skin perfectly clean without drying it out or irritating it. If you would like to find out more about hygiene for your baby, please consult our advice section

Products for adults are not tailored to the extremely delicate nature of babies’ skin: they are too acidic and too astringent.For cleansing your baby, it is therefore important to use specific products that are gentle on their immature skin and do not irritate it.

A pregnant woman can use Cicastela Moisture Recovery cream without any safety issue.

In order to make your eco-wipes last longer, we also highly recommend you wash them in a washing net to protect them from washing machine’s wear. 


Also don’t forget - when they become too rough for their original purpose, give them a 2nd or 3rd life at home (house cleaning? Removing nail polish….)
 

This depends on the product that you use to cleanse your baby’s face or bottom:

Use the No-rinse cleansing water, which leaves the skin clean and clear in a single step and does not require any rinsing. If you would like to find out more about hygiene for your baby, please consult our advice section.

Yes, because the earlier and more regularly you use these products the more effective they will be.


We therefore recommend that you apply a preventive skincare such as Mustela Maternity Stretch Marks Cream, Mustela Maternity Stretch Marks oil  from the first month of pregnancy.


It will strengthen the elasticity and suppleness of your skin and help to resist more intense stretching.


If you would like to know more on this subject, please consult our expert’s file on stretch marks.

Mustela products are designed to protect a baby's delicate and fragile skin. You can continue to take advantage of the gentleness of Mustela products throughout childhood and even beyond, without risk.

The Multi-purpose balm is intended for the whole family from birth on.

The safety of the product has been evaluated on the dry area application including the lips, for the whole family including newborns, without any particular restriction. However, we generally recommend to avoid applying a skincare product on the lips of infants to avoid any risk of regurgitation.

You skin has specific needs when you're pregnant. Why ? Because your growing belly and hormonal changes put strain on your skin: tightness, dryness, itchiness, loss of elasticity and firmness, stretch marks etc. 
What can you do ?

Use moisturizers that are specifically designed for pregnancy (any risks for your baby). These products will help limit these pregnancy-specific skin aliments by providing targeted solutions. 

Mustela Newborn Foam Shampoo has been specifically designed to prevent the appearance of cradle cap and encourage its elimination by limiting bacterial proliferation, which is its root cause.If your baby’s head presents with these little whitish and yellowish crusts, or, if your baby is under 1 year old and still in the common 'at-risk zone' for developing cradle cap, we recommend that you use this shampoo. - On the other hand, if their scalp is healthy, Mustela Gentle Shampoo will be perfectly suitable: enriched in chamomile extracts and coconut oil derivatives, it gently cleanses the hair and prevents the formation of tangles. This is particularly useful once your baby has quite a lot of hair that requires styling. If you would like to find out more about cradle cap, please consult our advice section.

The multi-purpose balm can be used on the body, face and all dry areas: face, lips, neck, arms, hands, cuticles, knees, etc.

Our fundamental research studies, conducted over the past ten years and the subject of patents and publications in internationally-respected journals, have demonstrated that your baby's skin is immature from birth until the age of 2 years: it has not yet acquired the resistance and qualities of adult skin. The skin barrier is therefore less effective, and more vulnerable and sensitive to external stresses (such as cold, wind, sun, rubbing, etc.). (The surface area to weight ratio in babies is 3 times higher than that of an adult, therefore requiring the use of different ingredients at different concentrations).Furthermore, depending on their skin type, your baby will have specific needs that Mustela can meet through its various product ranges. Each of these products undergoes a specific safety and efficacy assessment to ensure they meet the strict requirements needed for babies' skin. All of our formulas are associated with a toxicological evaluation based on the characteristics of babies’ and children's skin, as well as allergen and tolerance testing of the finished product. Our products meet the safety guarantees needed for the most fragile skin.

The patches of eczema that can appear on your child’s body are the most visible symptom of eczema-prone skin, but in reality, their skin as a whole has been weakened. It is therefore necessary to take care of their whole body with suitable skincare products, such as the Stelatopia range.

To improve the comfort of your child’s skin, these skin care products must be used every day even if the red patches disappear. 

If you would like to find out more about eczema-prone skin, please consult our advice section.

Yes, it’s indispensable: products designed for normal skin could be poorly tolerated by dry skin with an eczema tendency.


On the other hand, tailored skin care products will make it possible to improve the comfort of your child’s skin and limit the risks of complications and recourse to medication.


- For their everyday hygiene, we advise you to use a soap-free cleansing base such as organic sunflower Stelatopia Cleansing Gel. 
- During flare-ups, we recommend that you use our Stelatopia Cleansing Oil, which cleanses the skin without irritating it.
- Then carefully apply a skin care product such as Stelatopia Emollient Cream. Formulated with sunflower oil Distillate, it delivers long lasting hydration and soothes the itchy feeling on irritated skin areas. It also helps to restore the skin barrier.


If you would like to find out more about dry skin with  eczema-prone skin, please consult our advice section.

Atopic dermatitis (or eczema) affects 1 in 5 children1. It is a disorder of the skin barrier disorder that can appear from the age of 2 months, and subsides until disappearing completely usually around the age of 5-6 years.

It manifests as extreme skin dryness on the body and the face, and alternates between eczema flare-ups with localized red patches, and periods of respite.

In children, this translates as (occasionally severe) itching sensations that impact on quality of life and sleep in particular.

If these signs appear, consult a doctor for a thorough diagnosis. Mustela® offers its new generation of care Stelatopia®: a range specifically designed to soothe and replenish eczema-prone skin of babies and children.

It guarantees clinically proven efficacy and high tolerance from birth, tested under dermatological and paediatric control

To develop the safest and most effective products for your baby, our researchers need to know the specific characteristics and needs of your baby’s skin. By reconstituting the epidermis of a baby and young child in our laboratories, our teams gain an in-depth knowledge of the skin, its cells and genes, to better understand its physiology and development. This is the world’s first patented epidermis of its kind and only Laboratoires Expanscience’s Mustela researchers are able to perform these experiments. We also use reconstituted epidermises to test the effectiveness and tolerance factor of our products with a high level of precision and reliability.

In order to guarantee the safety of our formulas, we have implemented a very demanding process which counts over 450 measurements and tests on all our products before placed on the market. They are guaranteed without animal tests in accordance with the requirements of the European regulations. 

For the particular case of China, local authorities do not recognise yet European alternative (non-animal) test methods to evaluate safety, and may decide to conduct local animal testing to meet Chinese regulatory obligations.

First of all, the natural wear of towel fabric is normal, like any other fabric. We have all experienced a towel that became rougher/harsher.
In order to make your eco-wipes last longer, make sure to follow the on-pack care instructions. 
We also highly recommend you wash them in a washing net to protect them from washing machine’s wear. 

Follow the care instructions on pack:


It is recommended to wash the brand new wipes before the first use, a slight shrinkage may occur – this is normal!


Wash them at 40°c in a washing net. Do not bleach. Do not dry clean. Iron at low temperature.


Then air dry. Do not tumble dry.

At every stage of development, beginning with sourcing raw plant materials, product design and development, production, marketing and end of product life, we do everything possible to limit the impact on the environment.

We have applied this strategy as part of our continuous improvement process for several years. For example, all Mustela bottles are recyclable, our cartons are made from paper sourced from sustainably-managed forests, and Mustela Bébé foam formulations are biodegradable.

If you’d like to know more about our commitment to sustainable development, take a look at the Mustela product lifecycle.

A formula is said to be biodegradable if after use, it can be decomposed (digested) naturally by living organisms (micro-organisms).

Biodegradability is an important parameter for characterizing the environmental impact of products released in the wastewater. It depends in part on its ability to be degraded and on the other hand to its rate of digestion in the biological environment.

Our formulas (gels and shampoos) are biodegradable according to the OECD 302B standard. This standardized international standard stipulates that at least 60% of the product is biodegraded in 28 days.

We recommend washing your eco-wipes with your normal clothing. 
Depending on how dirty they are, you may want to rinse them before putting them in the washing machine. 
In order to reduce the use phase impacts – be mindful of rinsing & water use.

Yes. In newborns, the dermis (deep layer of the skin) is three to four times thinner than in adults, and the stratum corneum (upper layer of the skin) is also finer. Finally, the hydrolipidic film that covers the skin and protects it is virtually non-existent in babies.

All skincare products must be applied to healthy skin.

If baby's skin presents abrasions or other small boo-boos, it must be locally protected by a bandage as long as it is not clean and dry. As soon as the wound is healed, there is no need to worry about rubbing cream on it. 

Thinner than adults’ skin, baby’s skin is in constant development: the skin barrier is incomplete at birth, and does not reach its first stage of maturity until the age of two. Between the ages of 0 and 2 years, the skin is unable to maintain a good level of hydration which is key for its cells to be able to work properly. As a result, your baby’s skin cannot act as a fully protective barrier, and is highly vulnerable to everyday stressors.Mustela’s researchers have also revealed that the skin of a newborn has a surprising source of strength: a unique, lifelong cellular reserve that is at its maximum at birth, yet remains vulnerable during the first few years of life. These original cells play a major role for the skin: they ensure that the skin is able to regenerate and are responsible for maintaining its overall balance against everyday stressors. To preserve this unique cellular richness and to support its development, baby’s skin absolutely needs to be reinforced and protected on a daily basis by using appropriate skin care products.

Our research has revealed that a baby’s skin contains a precious wealth of original cells at birth. Unique to every individual, these cells last a lifetime but they are easily lost or destroyed during the first years of life.

It’s important to protect the “integrity” of these original cells because they play an important role in keeping a person’s skin healthy throughout their life. They help to regenerate the skin, maintain its overall balance and protect it from daily stress factors.

 

Because these original cells help to regenerate the skin and maintain its overall balance throughout life, they have a vital role to play. The skin’s wealth of original cells peaks at birth, but it is still extremely vulnerable during the first two years of a child’s life. During this critical period, the skin barrier is still developing and the skin is extremely vulnerable to daily stress factors. That’s why it’s so important to protect and strengthen the skin to preserve its precious wealth of original cells.If you’d like to know more, please read About Mustela Bébé's new care products

Some babies and children have naturally dry skin, which requires specific care all year round. During the winter, the skin is constantly under attack from the cold, wind and central heating: it tends to dry out more easily. This phenomenon is particularly intense in babies and children, whose epidermis is more fragile and still immature. During this period, it is thus necessary to moisturise and nourish their skin regularly, especially after cleansing and bathing, and to use specific cleansing and bathing products. If you would like to find out more about the specific characteristics of your baby’s skin, read our advice section.

YES, the Vitamin Barrier Cream prevents the appearance of irritation of the baby's bottom (80% of favourable opinions according to a French study)

Redness in the nappy area is a frequent and generally harmless occurrence in babies.It is due to prolonged contact with faeces and urine, and appears most commonly in the case of diarrhoea, antibiotic treatments or during teething. - To prevent its appearance, we recommend that you change your baby's nappy regularly, as soon as possible after it becomes soiled. - Cleanse their bottom thoroughly with a suitable product (such as Cleansing Milk for dry skin, No-rinse cleansing water for normal Skin or Soothing Cleansing wipes), and then dry completely, not forgetting the folds. - As a preventive measure, with each nappy change apply a specific cream such as Vitamin Barrier Cream, which will isolate baby’s skin from harsh factors thanks to the protective action of zinc oxide. If you would like to find out more about redness in the nappy area, please consult our advice section

There’s only one rule for the number of times you should change your baby’s nappy per day: as often as needed!

Which means: as soon as your child's nappy gets soiled with urine or stool, in order to prevent the skin on your baby's bottom from getting irritated or developing irritations or a nappy rash.


For newborns and infants, nappy changes usually correspond to mealtimes, every three hours or so, and even at night if needed!

Applying a cream at every nappy change helps to protect your baby's bottom.

Prolonged contact with urine and stool, or rubbing of the nappy on your child's skin can cause irritation  in the nappy area.

A nappy cream acts as a protective layer to prevent irritation. At Mustela, our 1-2-3 Vitamin Barrier Cream can be applied at every change - even without any signs of irritations.

Baby’s hygiene comes first, even in the middle of the night!


If you have a newborn, a night time feed or bottle is a perfect time to check their nappy. Here’s a tip for sleepy eaters: a nappy change will help keep them awake to feed a little longer…

 

To change your child's nappy and cleanse, protect and soothe his/her bottom, you have a choice between different products: cleansing water. And of course, baby wipes: always super handy when it comes to cleansing Baby on the go.

To protect Baby’s bottom, you can also apply a change cream that will prevent and relieve irritations and recover damaged skin. 

On average, babies are changed 6 times a day! Might as well pick a suitable product!

Irritations on Babies’ bottoms is common. The skin on Baby’s bottom remains fragile, even if you respect the nappy change rules thoroughly (regular change, gentle cleaning and drying carefully). No worries though, specific care products exist.


At Mustela, our 1-2-3 Vitamin Barrier Cream prevents  nappy area irritations. Applied as soon as the first signs of irritations appear and at each change, its patented complex of natural active ingredients prevents and reduces nappy area irritations.


If the irritation doesn't clear or if the skin becomes infected (oozing), we recommend that you go and see your doctor.

Persistent irritations in the nappy area is a common occurrence, even if you scrupulously follow the rules of hygiene (regular nappy changes, gentle and careful cleansing and drying, application of a barrier cream, etc.).

In this case, we recommend that you apply a specific product to take care of nappy skin discomfort on your baby's bottom, such as Vitamin Barrier Cream : by neutralising the enzymes responsible for irritation in the nappy area, this product will reduce its intensity and favour its disappearance. If the symptoms do not fade away after a few days or if it is weeping or infected, we recommend that you consult your doctor.

If you would like to find out more about skin discomfort in the nappy area, please consult our advice section.

The multi-purpose balm can be applied on the lips of the baby without risk for its safety. It is however advisable to ensure with vigilance the good tolerance of the product at the time of the first use. 


As with any product, the balm has a "taste" that may be unpleasant to younger babies and cause disgust or regurgitation. For optimal safety, we recommend using this product on children over one year old to avoid these unpleasant sensations in younger infants.

The Multi-purpose balm was tested on babies, children and adults with dry skin on the face and localized dry patches on the body and sensitive skin (for at least 20% of the panel).

However, this product has not been tested on eczema-prone skin.  Ask the opinion of your doctor or your pharmacist in case of doubt.                                    The product is fragrance free.

Since the beginning, we have been giving priority to ingredients of natural origin and we are bringing to the heart of the plant most of the active ingredients and ingredients that make our Mustela products.However, some ingredients essential to the good preservation, the stability or the sensory qualities of our products, do not have their equivalent in the nature. Some natural ingredients may not be compatible with our high demands for efficacy, safety, or pleasure of use. In these cases, we use synthetic ingredients evaluated by health authorities, approved by the regulatory authorities and which have proven their effectiveness and safety for the most sensitive skin. The remaining 5% is therefore ingredients that have no natural equivalent to guarantee the quality, safety and efficiency that we claim on our products. To find out more, we invite you to consult the dedicated section.

Yes, our Multi-purpose balm has been designed to limit its impact on the environment. Like every skincare product developed by Laboratoires Expanscience, it follows an eco-socio-design process integrated into the product development process and managed from the concept design stage until the end of its life.

We favor environmentally friendly manufacturing processes and have integrated the concept of green chemistry.

The formula is certified organic according to COSMOS standard, vegan and has a high naturalness rate (99.7%).

Our avocados follow Expanscience's responsible supply chain policy and come from the circular economy. We also use food scraps because we are against waste. In order not to throw anything away, we use the kernel, the pulp and the skin.


In terms of packaging, the aluminum tube is 100% recyclable* and infinitely recyclable. It has been sized to have the right capacity so as not to use unnecessary material. The cap is made of PE and is 100% recyclable.

Finally, the cardboard of the case is from sustainably managed forests.
*According to the sorting criteria of the French market

The multi-purpose balm meets the needs of recovering, hydrating and protecting the dry and damaged areas of the skin (face, lips, neck, arms, hands, cuticles, knees ...). 
The skin is soft, recovered, smooth and radiant of health.

An active ingredient is biomimetic if it complies with the principle of biomimetism, meaning, it acts in perfect affinity with human skin and mimics its action in human skin in the same way it would behave in nature, in a plant.

This means it is capable of strengthening the skin's function when it has been weakened and helps it mature and develop without disruption.

Avocado perseose, a unifying active ingredient used in new Mustela Bébé formulations, is a biomimetic active ingredient. It has the same effect on the skin as in its original environment, where it helps fruit grow and ripen.

To learn more, visit the Mustela and natural products page.

The percentage of naturalness represents the proportion of ingredients of natural origin in our products.To learn more about our commitments to naturalness, go to the dedicated section on our website.

The majority of the supplies of organic avocados are located on the Pacific Coast, north of Lima, in the following regions:

 

  • Acotama-Sayán
  • Moro
  • Ancash
  • Casma
  • Barranca
  • Sayan

We only use carefully-selected substances in our products to guarantee the safest ingredients for you and your baby, while protecting the environment.All of our product are manufactured with no alcohol, essential oils, parabens, phenoxyethanol, phthalates, GMO plant extracts, aluminum chlorohydrate, ingredients of animal origin (except beehives, purified lanolin and milk products), terpenes (camphor, menthol and eucalyptus) and triclosan. To learn more, visit the Mustela and natural products page or download the definition of natural products applied to Laboratoires Expanscience’s dermo-cosmetic products.

Our research has revealed that a baby’s skin contains a precious wealth of original cells at birth. Unique to every individual, these cells last a lifetime, but are extremely vulnerable.

After this fundamental discovery, we selected Avocado perseose® to use in our new Mustela Bébé formulations because it meets the specific needs of a baby’s skin starting at birth and as it matures. It helps develop the skin’s barrier function and preserves this same precious wealth of cells by acting as a protective shield against daily stress factors. Avocado perseose® is also part of a new generation of biomimetic active ingredients. Perfectly suited for the delicate skin of babies, it combines proven effectiveness with a high tolerance factor.

Avocado perseose®’s effectiveness and high tolerance factor has been clinically tested and scientifically proven. Avocado perseose® is an exclusive and patented active ingredient and only Mustela products offer its unique benefits.

Our responsible sourcing channels aim to best control the traceability of our plant-based active ingredients (avocado perseose, schizandra and sunflower oil distillate), as part of an approach involving a partnership with all players in the supply chain (farmers, local authorities, agronomists, etc.), from cultivation and picking to processing and incorporation into our products.Regarding, Avocado Perseose, the flagship ingredient of Mustela baby-children ranges, we source from 2 supply chains located in South Africa (our historical supply chain), and Peru, a more recent supply chain that we are developing based on 3 essentials commitments : - Respect for the evironment and biodiversity - Respect for the local populations, - Creation of local economic value

Our responsible sourcing channels aim to best control the traceability of our plant-based active ingredients (avocado perseose, schizandra and sunflower oil distillate), as part of an approach involving a partnership with all players in the supply chain (farmers, local authorities, agronomists, etc.), from cultivation and picking to processing and incorporation into our products.


Regarding, Avocado Perseose, we source from a supply chain located in Peru:
- Respect for the environment and biodiversity
- Respect for the local populations,
- Creation of local economic value                                                                     

Our approach is monitored by the UEBT (Union for Ethical Bio-trade), which periodically assesses the ethical sourcing practices of our plant-based ingredients.

✓ No, as in all ORGANIC cosmetics, labels require a minimum of 20% ORGANIC ingredients on non-rinsed products and a minimum of 10% ORGANIC ingredients on rinsed products.

✓ We have chosen to go beyond the label requirements and offer a range that includes at least 50% ORGANIC ingredients on average in the ORGANIC baby references.     

✓ The other ingredients are mainly of natural origin (97% to 99% ingredients of natural origin in the formulas) and are selected by an expert for their good tolerance.

No, we don't use this ingredient in our products.

Fragrances are sometimes questioned because they can contain allergenic substances for 1 to 2% of the population. Mustela has chosen a fragrance formulated to minimize the risk of allergic reactions. Out of 40 million Mustela products sold worldwide each year, no case of allergy to Mustela fragrance has been recorded for more than 60 years. Nevertheless, if you want to use products without fragrance, you can choose to use Mustela Very Sensitive Skin products and the Stelatopia range for eczema -prone skin.

No, we don't use these ingredients to formulate our products.

The formulation of Mustela products does not use plastic microparticles as defined in the French law on biodiversity (law no. 2016-1087 of August 8th 2016 on the Recovery of Biodiversity, Nature and Landscapes).

Yes, Mustela products can be used right from the birth of your baby safely.

As a leading French brand in the European market for children's products, we are committed to ensuring our products meet the toughest requirements in terms of quality, safety and efficacy.


All the ingredients that go into our products undergo a rigorous selection process that guarantees the tolerance and safety of each one of our products. Tolerance is systematically assessed in the laboratory using reconstructed skin models, then in adults, and finally in children in actual usage conditions under dermatological supervision.


The safety of Mustela products has been our top priority for 70 years.

 

In order to guarantee optimum safety for users, cosmetic products have been rigorously governed for over 40 years by specific regulation that applies to the entire European Union (EU).

It is regularly updated to take account of scientific and technological advances. This regulation notably defines the lists of banned substances (of which there are over 1300), restricted substances, and the steps that must be taken before a product can be marketed. It also provides a framework for guaranteeing product safety, and defines the responsibilities of manufacturers.

Once the cosmetic products are on the market, they are monitored the entire time they are available in order to ensure they are tolerated. Cosmeto-vigilance is the collection and analysis of any adverse effects that are observed. Mustela is regularly subjected to these checks, and works closely with the authorities each time one is required.

Outside of Europe, other countries have their own specific regulations pertaining to cosmetic products (safety, marketing, product monitoring).

In Australia, as well as adhering to the strict EU rules, Mustela must also respect and obey all the Therapeutic Goods Administration (TGA) regulations.

Fragrances are sometimes questioned because they can contain allergenic substances for 1 to 2% of the population.
Mustela has chosen a fragrance formulated to minimize the risk of allergic reactions. Out of 40 million Mustela products sold worldwide each year, no case of allergy to Mustela fragrance has been recorded for more than 70 years. 

Nevertheless, if you want to use products without fragrance, you can choose to use Mustela Very sensitive skin products or the Stelatopia range.

All of Mustela products for babies are formulated without phthalates, both the skincare product and its packaging. In the same way, all the promotional objects made of plastic that Mustela gives to its customers (toilet bags, small toys for children, etc.) are free from phthalates.

A complete list of ingredients is available on the packaging of every Mustela product, as well as on each product page on this site by clicking on the "Safety & ingredients" thumbnail.

We have 3 main criteria to select our ingredients: safety, efficiency and pleasure of use.

We have a specific formulation charter that goes beyond the European cosmetic regulation:

- Rigorous selection of each ingredient under the supervision of a panel of scientific experts and validated by an independent toxicologist expert (origin, purity, safety)

- Priority to ingredients of natural origin 

- Red list of ingredients that we forbid 

As a leading French brand in the European market for children's products, we are committed to ensuring our products meet the toughest requirements in terms of quality, safety and efficacy. To this end, each product in the Mustela brand from Laboratoires Expanscience is subjected to a demanding and responsible process, governed by a commitment charter that tackles the key quality and safety challenges:

- A strict, rigorous ingredient selection process that emphasizes products of natural origin and eschews controversial ingredients.

- A toxicological evaluation of each ingredient, based on advanced expertise in the specific characteristics of infant skin from birth on.

- Tolerance and allergen testing on each finished product.

- A key point is taking into account the specificities and needs and the baby's skin, with which we paid additional safety factors such as the risk of ingestion and penetration.

- Final safety assessment of the finished product with independent toxicological experts taking into account its use on children specifically: specific tests performed on skin models, additional safety factors such as the risk of ingestion and penetration. This approach, fully in line with all current regulations, has enabled us to guarantee safe and effective products from birth for parents and their children for over 65 years. Information on the Mustela brand’s commitment is available on the Mustela website under "Our Commitments.

No. We chose to exclude alcohol (or ethanol) from our formulas because it is very harsh on the hydrolipidic film which protects the skin and may lead to skin dryness. While it may be used in some cosmetic products, it is not suitable for the sensitive skin of babies and pregnant women.

No, we do not use essential oils in our products because they can present risks of allergies for pregnant women and babies.

Since the beginning, we have been giving priority to ingredients of natural origin and we are bringing to the heart of the plant most of the active ingredients that make our Mustela products.

Some natural ingredients may not be compatible with our high demands for efficacy, safety, or pleasure of use. In these cases, we use synthetic ingredients evaluated by health authorities, approved by the regulatory authorities and which have proven their effectiveness and safety for the most sensitive skin.


The remaining % is therefore ingredients that have no natural equivalent to guarantee the quality, safety and efficiency that we claim on our products.


To find out more, we invite you to consult the dedicated section.

No, we do not have carcinogenic substance in Mustela products. There is a classification of ingredients that carry a carcinogenic risk established under the control of the health authorities and Mustela prohibits the use of these ingredients in all its products.

As part of its risk anticipation policy, Mustela systematically evaluates its toxicological ingredients and products to detect potential endocrine effects and to remove dangerous substances. Mustela is committed to ensuring the safety of its products for 65 years. 

 

A product is called hypoallergenic when it has been formulated to minimise the risk of allergic reactions: this means it does not contain any known allergen or any irritating substance. But above all, it must have been tested according to a standardised protocol in order to verify its high tolerance All Mustela products are hypoallergenic.

A product is called hypoallergenic when it has been formulated to minimize the risk of allergic reactions: this means it does not contain any known allergen or any irritating substance.

But above all, it must have been tested according to a standardized protocol in order to verify its high tolerance.

All Mustela products are hypoallergenic.

The percentage of naturalness represents the proportion of ingredients of natural origin in our products.


To learn more about our commitments to naturalness, go to the dedicated section on our website.

The conservation system we use for our products takes into account the combination of ingredients that creates an unfavorable environment for microbial growth (e.g. glycerin, sugar derivatives, citric acid, antioxidants) and a choice of packaging that limits the product's contact with ambient air while preventing contamination (e.g. airless packaging).


The preservatives paraben, phenoxyethanol, triclosan or MIT/MCIT are not used in any Mustela formulas. 


Before it comes on the market, the product is tested to make sure there is no contamination and that it conserves properly without losing its properties.


The safety of Mustela products has been our top priority for over 70 years. 


For more information, go to the "Inside our products.

Our 3 plant extracts are :

  • Organic virgin avocado oil (9%): softening and nourishing. 
  • Organic avocado sugars (0.01%): moisturizing and soothing.
  • Avocado polyphenols (0.1%): anti-oxidant and protective.

The Multi-purpose balm is certified organic according to the Ecocert COSMOS ORGANIC standard. 

The formula contains 20% of ingredients of organic origin.

The ingredients of organic origin are :


- Avocado oil
- Avocado sugars
- Aloe vera powder


The formula contains 99.7% ingredients of natural origin.
The 0.3% is Sodium Benzoate (INCI: SODIUM BENZOATE), a preservative used to protect the formula.

The scent and color of the Multi-purpose balm are naturally given by the avocado.

We only use carefully-selected substances in our products to guarantee the safest ingredients for you and your baby, while protecting the environment.


All of our product are manufactured with no alcohol, essential oils, parabens, phenoxyethanol, phthalates, GMO plant extracts, aluminum chlorohydrate, ingredients of animal origin (except beehives), terpenes (camphor, menthol and eucalyptus) and triclosan.


To learn more, visit the Mustela and natural products page.

Fragrances help make our products smell nice.

Mustela® pays special attention to developing sensorial textures and delicate fragrances that enrich skincare routines without skipping on safety.

The safety of Mustela products has been our top priority for over 70 years.

"Organic" label is one of the ways to guarantee a high naturalness in products, the presence of ingredients from organic farming, traceability of ingredients and respect for the environment, evaluated by an accredited third party . At Mustela we have made the choice to give priority to natural ingredients that have proven their tolerance and effectiveness (95% natural ingredients on average in our Baby / Child ranges *). We have also made the choice to source for our own active ingredients from responsible plant supply chains under the control of UEBT (Union for Ethical BioTrade). UEBT periodically assesses ethical sourcing practices for plant-based active ingredients that we produce. * Excluding seasonal references

The Multi-purpose balm is unscented, which means that we have not added any fragrance. However, some of the ingredients in our formula naturally give the product a scent, notably avocado oil.


 

Fragrance helps make our products smell nice. Mustela® pays special attention to developing sensorial textures and delicate fragrances that enrich skincare routines without skimping on safety, so as to create moments of well-being, stimulation, pleasure and deep feeling. Moreover, our fragranced products are totally hypoallegenic. The safety of Mustela products has been our top priority for over 65 years. Note: our Stelatopia range for eczema-prone skin and our Very Sensitive products are fragrance-free,

The addition of preservative is essential to avoid any microbial contamination of the formula. 
Once opened, you can apply this balm without risk for 6 months!

Sodium Benzoate is a preservative that helps prevent microbial contamination.


It is sometimes questioned because it can have an irritating potential if it is used at high concentration.
Mustela uses it at low concentrations that guarantee a good tolerance.

Our products do not contain aluminium salts.

Only our sun protection products (not available in Australia) contain aluminium in very small quantities, necessary for the effectiveness of our formulas.

The safety of these products has been evaluated and guaranteed by an independent toxicologist expert.

Cyclopentasiloxane is used in Stelatopia emollient balm and emollient cream products to ensure their effectiveness and rapid relief of babies and children with eczema-prone skin. This ingredient is sometimes questioned because it can contain, under certain conditions of manufacture, traces of cyclotetrasiloxane, an ingredient with harmful effects for man and the environment. Mustela guarantees the use of cyclopentasiloxane of controlled quality.

No, we don't use this ingredient in our products.

Petrolatum (also known as paraffinum liquidum or mineral oil) is the international cosmetic name for paraffin. This ingredient is sometimes questioned because it can contain harmful impurities if its manufacture is poorly controlled.

Mustela has chosen to keep it only in our Stelatopia products dedicated to eczema-prone skin because of its emollient properties and "barrier effect" unmatched until now by any other ingredient. We only select pharmaceutical quality paraffin that guarantees the purity and safety of this ingredient.

PEG (or PolyEthylene Glycol) is used to ensure the stability of the formula. They are sometimes questioned because they can contain harmful impurities and in particular 1-4 dioxane, if its manufacture is poorly mastered.

Mustela selects PEGs whose purity, evaluated by dosing up to the trace level (less than 1 ppm), guarantees a safe use. Despite the security of the PEGs we use, we are committed to removing them from our formulas whenever possible to reassure parents.

Preservatives are key in skincare products: they prevent all microbial growth.

Specifically, cosmetic products for babies are usually used in bathrooms and this warm, damp environment encourages bacterial and fungal growth. If they contaminate the skincare product, these germs could cause severe infection in the user, especially if that user is a baby.

Mustela selects its preservatives carefully to ensure they are effective and well-tolerated.

Non-opened Mustela products are most effective between 24 and 36 months from their date of manufacture. After the opening we advise you to use our products before the expiration date shown on each product's packaging by this logo (period-after-opening labelling) (see the pictogram) To ensure that your Mustela skin care products last we recommend that you close them properly after use and not to transfer them to any other container

Non opened, Mustela products are most effective between 24 and 36 months from their date of manufacture. After the opening we advise you to use our products before the expiration date shown on each product's packaging.


To ensure that your Mustela skin care products last we recommend that you close them properly after use and not to transfer them to any other container.

The preserving system we use for our products takes into account the combination of ingredients that creates an unfavorable environment for microbial growth (e.g. glycerin, sugar derivatives, citric acid, antioxidants) and a choice of packaging that limits the product's contact with ambient air while preventing contamination (e.g. airless packaging). The preservatives paraben, phenoxyethanol, triclosan or MIT/MCIT are not used in any Mustela formulas. Before it comes on the market, the product is tested to make sure there is no contamination and that it preserves properly without losing its properties. The safety of Mustela products has been our top priority for over 65 years. For more information, go to the "Proven safety and efficacy" section in "Our Commitments"

No, we don't use these ingredients in our products.

Yes, you can protect your baby from the sun with sunscreen, although it’s best to avoid exposure altogether, as your child’s skin is still immature and fragile. But if you can’t escape the sun’s rays, simply follow these precautions: 20 minutes before heading out, apply a thick layer of child sunscreen (dermatologically tested from birth) on your baby especially on the most exposed skin areas (forehead, cheekbones, nose and lips). Dress your child with loose clothing, a covering hat and sunglasses: you’re all set!


Stay in the shade as much as possible and remember to reapply sunscreen every two hours and after each swim. Also offer baby plenty of water to drink!

No, sun products for adults are not suitable for babies’ immature skin: often perfumed or based on chemical filters, they also usually have an insufficient sun protection index. For infants’ skin it is therefore essential to use special sun protection, with a very high protection index.

Sun products protect the skin against UVA and UVB rays by means of filters and / or screens.

Chemical filters act by absorbing the energy transmitted by luminous radiations. They are not always photostable and as they can be absorbed by the epidermis, there is a risk of phototoxicity and allergy.

Mineral screens reflect and diffuse UV rays. They are inert, photostable and form a film on the skin’s surface which limits any risk of penetration.

Organo-mineral screens absorb and reflect UV rays. They are photostable and have good staying power on the skin’s surface. 

Note: Mustela sun care products are not sold in Australlia, but our sun care products can be used risk-free from birth onwards. The safety of Mustela products is our top priority. Like the rest of our products, our sun care products are subjected to a rigorous ingredient selection process and systematic testing to prove their tolerance and efficacy in all skin types, including eczema-prone or intolerant skin.The WHO recommends keeping young children out of the sun, staying in the shade, and always wearing a hat, T-shirt and sunglasses. However, since exposure to the sun is often unavoidable, we recommend that a suitable sun protection product is also used.

Yes, sunburn represents a real danger, in particular for children whose skin is more fragile. Excessive sun exposure may indeed lead to actual cutaneous burns but also, in the longer term, to an increase in the number of moles and the risk of harmful melanoma, accelerated skin aging and skin cancers. It is therefore essential to use high index sun protection, especially for children (SPF 50+ index) and to take the following precautions:

• Do not expose children aged under 3 years to the sun.

Avoid any direct exposure to the sun, especially between 11am and 4pm.

Apply the sun protection in a thick layer before any exposure and renew the application at least every 2 hours and after each bathe.

• Protect your child with a hat, T-shirt and sunglasses.

• Keep your child properly hydrated even if he does not ask for a drink.

If you would like to know more about the sun and children’s skin, please consult our expert’s file on this subject.

It is recommended you use sun protection products with a high factor, given the vulnerability of children's skin to the sun.Products that are SPF 50 or 50+ are recommended. For optimum safety, try to choose hypoallergenic formulas that are free from fragrances, colorant and alcohol, based on mineral or organic-mineral screens. If you would like to know more about the sun and your child's skin, read our expert report on the topic.

UVA and UVB are ultraviolet rays emitted by the sun. They enable the skin to tan but are also very harmful. They differ in intensity and wavelengths:

UVB rays have medium wavelengths and act on the skin’s surface. They are responsible for sunburn and burning.

 • UVA rays have higher wavelengths and penetrate the skin in depth; they lead to accelerated aging and reduce the skin’s elasticity.

In the long term, UVA and UVB rays may be responsible for a range of skin cancers. It is therefore indispensable to use dual sun protection (against UVA and UVB rays), in particular for children.

The solar filters we use are a combination of mineral and organic filters. They have been rigorously selected, with proven safety and efficacy. For more than 65 years, the safety of our products and their users has been our top priority.

All of our formulas, available overseas but not currently in Australia, are associated with a toxicological evaluation based on the characteristics of babies’ and children's skin, as well as allergen and tolerance testing of the finished product. To learn more, visit the "Our Commitments" section of the website.

Sunburns are dangerous for babies and children because on top of being painful, they can affect their future health. Their skin, thinner and more immature than adult skin, absorbs the sun’s UV rays directly and keeps sunburns "in memory" – which explains the risk to their future health.


Avoiding the sun will always be the best protection for your child, in the short and long run! But if you can't avoid exposure, apply a child sunscreen with a high sun protection factor which is suitable for your child’s fragile skin.

 

Our sun care products can be used risk-free from birth onwards. Unfortunately because of different regulations between Europe and Australia in terms of manufacture, Mustela Australia is not able to offer its Sun Care range in Australia at this point. Please go on www.mustela.com to learn more about our range available overseas.

Stretch marks may appear during pregnancy, but also after the birth due to the major hormone rebalancing which takes place at that time.

To prevent the appearance of stretch marks as much as possible, it is therefore recommended that you continue the application of your skincare for one month after the birth.

If you would like to know more about this subject, please consult our expert’s file on stretch marks.

Yes, you can use cosmetic products when you are pregnant: simply check that they are specially formulated for pregnant women or that their formulas don't present any risks for your baby.

This is because some cosmetics may contain ingredients that are potentially unsafe for your baby if they penetrate your skin and pass into your blood.

Seek advice from healthcare professionals: they know the list of products that should be avoided in drugs and cosmetics. If your usual cosmetics are no longer suitable, simply switch to pregnancy-specific and post-partum products. 

All of the products in the Mustela Maternity range were specially designed for pregnant women or young mothers, including when they are nursing. They have undergone tests and assessments aimed at ensuring the absence of any risk for the foetus during pregnancy and for the baby during breast-feeding. You can therefore use them safely during pregnancy or breast-feeding.

All Mustela Maternity products have been specially designed to take care of pregnant and expectant mothers, without any risk to the baby, even during breastfeeding. Our Maternity skin care products, based on ingredients of natural origin, have undergone tests and evaluations to ensure guaranteed mother-and-baby safety throughout your pregnancy and breastfeeding. 

All of the products in the Mustela Maternity range were specially designed for pregnant women or young mothers. They have undergone tests and assessments aimed at ensuring the absence of any risk for the foetus during pregnancy. You can therefore use them safely during pregnancy.

All Mustela Maternity products have been specially designed to take care of pregnant and expectant mothers, without any risk to the baby, even during breastfeeding.

Our Maternity skincare products, based on ingredients of natural origin, have undergone tests and evaluations to ensure guaranteed mother-and-baby safety throughout your pregnancy.

To avoid stretch marks during pregnancy, you can use specific skincare products to prevent them from appearing. From the first months of pregnancy and even after childbirth, hormonal changes - on top significant stretching - male your skin more sensitive and fragile. To prevent stretch marks, massage you skin daily with moisturisers that improve skin elasticity. Do this from the very first months: the earlier and more regularly you apply them, the more effective they are!
At Mustela, we have chosen Maracuja concentrate which improves skin elasticity and preserves the suppleness of pregnant women's skin. We use it in our oil and cream, where it helps to prevent stretch marks, and in our serum, where it helps to target early stretch marks.

To avoid stretch marks during pregnancy, you can use specific skincare products to prevent them from appearing. From the first months of pregnancy and even after childbirth, hormonal changes - on top significant stretching - make your skin more sensitive and fragile.

To prevent stretch marks, massage you skin daily with moisturisers that improve skin elasticity like our Stretch Marks cream. Do this from the very first months: the earlier and more regularly you apply them, the more effective they are !


At Mustela, we have chosen Maracuja concentrate which improves skin elasticity and preserves the suppleness of pregnant women's skin. We use it in our oil and cream, where it helps to prevent stretch marks.

To get rid of early (red) pregnancy stretch marks, you can use targeted moisturisers as soon as they appear. Massaging (at least 5 minutes a day) also increases the effectiveness of skincare products and improves skin blood circulation, making your skin visibly smoother. 

To get rid of early (red) pregnancy stretch marks, you can use targeted moisturisers as soon as they appear.

Massaging (at least 5 minutes a day) also increases the effectiveness of skincare products and improves skin blood circulation, making your skin visibly smoother. 
 

Applied throughout pregnancy, our Stretch marks cream helps to prevent and limit the appearance of stretch marks. It moisturises and soothes tingling skin sensations.

Our Stretch marks oil for pregnant women and new mums acts on new stretch marks with a very targeted action. 
Formulated with maracuja oil, known for its highly moisturising properties, this oil helps improve the appearance of stretch marks by strengthening and regaining the skin elasticity. 

Over one in two women have pregnancy stretch marks. Nature's isn't fair, but the best way to avoid these marks on your skin remains prevention.

Using a specific anti-stretch mark skincare products (oil or cream) every day, from the very start of your pregnancy and for several months after childbirth can limit the potential for stretch marks. And if you anyway do end up with stretch marks, targeted stretch mark skincare products also exist.

Here is a short checklist to help you take care of your skin when you are pregnant: 


1) Hydrate your skin from the inside, by drinking at least the recommended 2.5L of water per day. Also hydrate it from the outside, by applying a suitable cream on your face and body to support your skin that becomes drier, hence itchier, and also more prone to stretch marks, due to hormonal changes.


2) Protect your skin form the sun with a high-index sunscreen (ideally SPF 50). This is essential on a daily basis, especially during pregnancy, to prevent those dark patches ("chloasma" or "pregnancy mask") form appearing on your face.


3) Eat your veggies... and fruit! Their high contents of water, nutrients and vitamins are essential for you to feel good. And if you want a change from strawberries, try dried fruit.

Yes, anti-stretch mark skincare products should preferably used at the very beginning of pregnancy because the earlier you use them, the more effective they are.

The skincare products will help your skin resist strong stretching by strengthening its elasticity and suppleness. And even if your belly isn't that big yet, or if you haven't put on that much weight, the early influence of hormones already weakens your skin's resistance. 


Targeted preventive care such as Mustela's Stretch Marks Cream or Stretch Marks Oil help to prepare your skin for these changes and to prevent stretch marks. For more information on stretch marks, see our expert's port. 

Yes, because the earlier and more regularly you use these products the more effective they will be.We therefore recommend that you apply a preventive skincare such as Mustela Maternity Stretch Marks Cream skincare from the first month of pregnancy. It will strengthen the elasticity and suppleness of your skin and help to resist more intense stretching. If you would like to know more on this subject, please consult our expert’s file on stretch marks

Multiple factors cause stretch marks during pregnancy, but hormonal changes, stretching of the skin and especially genetics are the main triggers. 


Hormones influence our skin condition throughout pregnancy, causing a decrease in collagen fibers, elastin and fibronectin that usually maintain our skin's elasticity and suppleness. A growing belly and breasts also add extra skin strain - no to mention excess weight !

And that's not all: genetics also play a role. A woman whose mother has had stretch marks is more likely develop them during her own pregnancy. 

Your skin has specific needs when you're pregnant.

Why? Because your growing belly and hormonal changes put strain on your skin: tightness, dryness, itchiness, loss of elasticity and firmness, stretch marks etc. 


What can you do? Use moisturisers that are specifically formulated for pregnancy (without any risks for your baby). These products will help limit these inconveniences by providing targeted solutions. 

We recommend washing your eco-wipes with your normal clothing. 
Depending on how dirty they are, you may want to rinse them before putting them in the washing machine. 
In order to reduce the use phase impacts – be mindful of rinsing & water use.

To avoid cracked nipples when you breastfeed, check your baby's breastfeeding position first. In most cases, the skin cracks on the nipples happen because of the child's poor positioning. To prevent them, you therefore need to check your baby's position carefully: he should not be pulling on your breast or turning his head, this will cause him to pinch your nipple or to rub it on his palate - hence the nipple crack. Also check that your baby takes enough of your breast into his mouth when he latches on (lips and gums on the areola), to be able to suck properly.

Lanolin, also called grease or wool max, is a wax obtained by purifying and refining the fat from sheep's fleece. It can be found in nursing balms, for its restorative properties. 


At Mustela, we have decided to remove lanolin from our Nursing comfort balm in order to offer a vegan formula, but also because this ingredient can be allergenic and create contact eczema. Indeed, our Nursing comfort balm is fragrance-free and made of 100% plant-based ingredients, its key ingredient is Olive oil, known for its nourishing properties.


Specially formulated to protect sensitised nipples, it soothes and helps to restore the skin, to enable new mums fully enjoy breastfeeding.

To take good care of your breasts if you have decided to breastfeed, you should do it: 
While breastfeeding: although breastfeeding will not harm your breasts, you will need to take a few precautions to avoid painful nipple cracks or engorgements. Checking your baby's breastfeeding position for instance is key: his mouth should cover most of the areola to be able to suck properly. You can breastfeed in different positions, simply choose what works best for both of you.
After each feeding: remember to apply a suitable fatty cream to prevent your nipples from drying out or tingling and to help avoid nipple cracks.
When weaning: to avoid stretch marks on your breasts, we advise you to continue moisturising them with a good layer of oil or cream, morning and evening, for a few more weeks.

To take good care of your breasts if you have decided to breastfeed, you should do this:

  • While breastfeeding: although breastfeeding in itself will not harm your breasts, you will need to take a few precautions to avoid painful nipple cracks or engorgements. Checking your baby's breastfeeding position for instance is key: his mouth should cover most of the areola to be able to suck properly. You can breastfeed in different positions, simply choose what works best for both of you.
  • After each feeding: remember to apply a suitable cream to prevent your nipples from drying out or tingling and to help avoid nipple cracks.
  • When weaning: to avoid stretch marks on your breasts, we advice you to continue moisturising them with a good layer of oil or cream, morning and evening, for a few more weeks.

To take care of you breasts when you are pregnant, follow these key words: 
Support: to be comfortable and supported, adapt your bra to the size of your breasts throughout the 9 months and while breastfeeding.
Moisturise: to avoid stretch marks, remember to moisturise your skin properly, morning and evening, especially on your breasts and belly, where skin tissues are particularly strained. A suitable cream or oil can limit risks of stretch marks. 
Exercise: regularly, for better breast support. For example: palm to palm with elbows apart, apply pressure for a few seconds. Do this several times, for a great toning effect!

To take care of you breasts when you are pregnant, follow these steps:

  • Support: to be comfortable and supported, adapt your bra to the size of your breasts throughout the 9 months and while breastfeeding.
  • Moisturise: to avoid stretch marks, remember to moisturise your skin properly, morning and evening, especially on your breasts and belly, where skin tissues are particularly strained. A suitable cream or oil can limit risks of stretch marks. 
  • Exercice, regularly, for better breast support. For example: palm to palm with elbows apart, apply pressure for a few seconds. Do this several times, for a great toning effect !

Lanolin, also called grease or wool max, is a wax obtained by purifying and refining the fat from sheep's fleece. It can be found in some nipple balms, for its restorative properties. 
At Mustela, we have decided to remove lanolin from our Nursing comfort balm in order to offer a vegan formula, but also because this ingredient can be allergenic and create contact eczema.

Lanolin, also called grease or wool max, is a wax obtained by purifying and refining the fat from sheep's fleece. It can be found in nursing balms, for its restorative properties. 


At Mustela, we have decided to remove lanolin from our Nursing comfort balm in order to offer a vegan formula, but also because this ingredient can be allergenic and create contact eczema.

The safety of our products is an absolute priority.To guarantee complete safety, more than 450 measurements and tests are performed on each product before it is marketed, to ensure its quality, safety and efficacy. We voluntarily submit the security assessment to independent toxicology experts to evaluate product safety with regard to the product’s use on infants and pregnant women, which may require numerous precautions and restrictions. Those experts may oppose the product’s introduction on the market at any time. We carry out a unique, customised assessment process that includes 11 evaluation steps primarily conducted by authorised, independent institutions. It assesses skin, eye and neuro-sensory tolerance in adults, as well as tolerance when applied to a reconstructed infant epidermis and under actual use conditions on infants and babies. Finally, the efficacy of our products is proven for pregnant women and babies from birth onward under independent medical supervision (dermatologist, pediatrician, gynecologist or ophthalmologist, depending on the product).

If the packaging or wrapping of your Mustela product is damaged, we suggest you resturn it to the stockist that your bought it from or contact our consumer service department (info@expanscience.com.au)

Whether it is intended for babies, pregnant women or new mothers, all our products are hypoallergenic. This means that they have been formulated to minimise the risks of allergic reactions Ingredients have been selected so as not to introduce the risk of allergic reaction, and all of our products have been tested by independent laboratories that have proved their tolerance. This approach, fully in line with all current regulations, has enabled us to guarantee safe and effective products for parents and their children for over 65 years.

As a leading French brand in the European market for children's products, we are committed to ensuring our products meet the toughest requirements in terms of quality, safety and efficacy.All the ingredients that go into our products undergo a rigorous selection process that guarantees the tolerance and safety of each one of our products. Tolerance is systematically assessed in the laboratory using reconstructed skin models, then in adults, and finally in children in actual usage conditions under dermatological supervision. The safety of Mustela products has been our top priority for 65 years. For more information, go to the "Proven safety and efficacy" section in "Our Commitments".

All of our products are intended for a specific skin type or a particular situation (pregnancy, breastfeeding, skin problem, etc.). Therefore we limit the samples we are giving out to ensure the right sample is trialled for the right skin type. PM us on Facebook to know more about our products. If you would like to discover our products, we also invite you to go to a Mustela partner pharmacy: they will give you personalised advice and possibly some samples. Many maternity hospitals as well as some maternity clinics and dermatologists also offer new mothers trial doses of our skincare products. Finally, we are present every year at the Baby Fairs in Melbourne, Sydney, Brisbane: do not hesitate to come and meet us.

You can use all our Mustela Baby - Child products from the moment your baby is born (even if they have been born prematurely). Their safety and efficacy are verified before launch in the market by an independant toxicologist expert : combining efficacy, safety and unique sensory pleasure, they have been specifically designed to meet the everyday needs of the skin of newborns, babies and children and respect its extremely delicate nature.

The purpose of this site is to allow you to discover Mustela products and the brand’s universe, but it does not allow you to order our skincare products on line. If you would like to buy our products, we recommend that you go to a Mustela partner pharmacy, where you will be given personalised advice and be advised of the most suitable products for your needs, depending on your baby's or your skin type. You can find our e-retailers on our store locator on this website.

In spite of all the care that goes into manufacturing our products and the numerous tests we carry out before they go on sale, if you notice the slightest reaction we would recommend you stop using the product, and contact your doctor if necessary. We also advise you to keep the product in question and contact us so we can investigate the situation. You can call us on +61 (3) 9006 1780 or by email at: info@expanscience.com.auThe safety of Mustela products has been our top priority for over 65 years.

To ensure maximum safety, efficiency and pleasure of use, we only use synthetic ingredients where there is no natural equivalent as safe or effective.

No. All tests performed by our laboratory on all of our products before commercialization market are guaranteed without animal testing. As part of our innovation and continuous improvement process, and because safety is our top priority, our researchers have developed a unique patented model using reconstructed infant epidermis (Stelaskin) that allows the tolerance and the effectiveness of Mustela products to be tested in a laboratory without the need for animal testing.