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Frequently Asked Questions
In order to make your eco-wipes last longer, we also highly recommend you wash them in a washing net to protect them from washing machine’s wear.
Also don’t forget - when they become too rough for their original purpose, give them a 2nd or 3rd life at home (house cleaning? Removing nail polish….)
Mustela products are designed to protect a baby's delicate and fragile skin. You can continue to take advantage of the gentleness of Mustela products throughout childhood and even beyond, without risk.
This depends on the product that you use to cleanse your baby’s face or bottom:
Use the No-rinse cleansing water, which leaves the skin clean and clear in a single step and does not require any rinsing. If you would like to find out more about hygiene for your baby, please consult our advice section.
Yes, it’s indispensable: products designed for normal skin could be poorly tolerated by dry skin with an eczema tendency.
On the other hand, tailored skin care products will make it possible to improve the comfort of your child’s skin and limit the risks of complications and recourse to medication.
- For their everyday hygiene, we advise you to use a soap-free cleansing base such as organic sunflower Stelatopia Cleansing Gel.
- During flare-ups, we recommend that you use our Stelatopia Cleansing Oil, which cleanses the skin without irritating it.
- Then carefully apply a skin care product such as Stelatopia Emollient Cream. Formulated with sunflower oil Distillate, it delivers long lasting hydration and soothes the itchy feeling on irritated skin areas. It also helps to restore the skin barrier.
If you would like to find out more about dry skin with eczema-prone skin, please consult our advice section.
Atopic dermatitis (or eczema) affects 1 in 5 children1. It is a disorder of the skin barrier disorder that can appear from the age of 2 months, and subsides until disappearing completely usually around the age of 5-6 years.
It manifests as extreme skin dryness on the body and the face, and alternates between eczema flare-ups with localized red patches, and periods of respite.
In children, this translates as (occasionally severe) itching sensations that impact on quality of life and sleep in particular.
If these signs appear, consult a doctor for a thorough diagnosis. Mustela® offers its new generation of care Stelatopia®: a range specifically designed to soothe and replenish eczema-prone skin of babies and children.
It guarantees clinically proven efficacy and high tolerance from birth, tested under dermatological and paediatric control.
The patches of eczema that can appear on your child’s body are the most visible symptom of eczema-prone skin, but in reality, their skin as a whole has been weakened. It is therefore necessary to take care of their whole body with suitable skincare products, such as the Stelatopia range.
To improve the comfort of your child’s skin, these skin care products must be used every day even if the red patches disappear.
If you would like to find out more about eczema-prone skin, please consult our advice section.
Our research has revealed that a baby’s skin contains a precious wealth of original cells at birth. Unique to every individual, these cells last a lifetime but they are easily lost or destroyed during the first years of life.
It’s important to protect the “integrity” of these original cells because they play an important role in keeping a person’s skin healthy throughout their life. They help to regenerate the skin, maintain its overall balance and protect it from daily stress factors.
Applying a cream at every nappy change helps to protect your baby's bottom.
Prolonged contact with urine and stool, or rubbing of the nappy on your child's skin can cause irritation in the nappy area.
A nappy cream acts as a protective layer to prevent irritation. At Mustela, our 1-2-3 Vitamin Barrier Cream can be applied at every change - even without any signs of irritations.
Irritations on Babies’ bottoms is common. The skin on Baby’s bottom remains fragile, even if you respect the nappy change rules thoroughly (regular change, gentle cleaning and drying carefully). No worries though, specific care products exist.
At Mustela, our 1-2-3 Vitamin Barrier Cream prevents nappy area irritations. Applied as soon as the first signs of irritations appear and at each change, its patented complex of natural active ingredients prevents and reduces nappy area irritations.
If the irritation doesn't clear or if the skin becomes infected (oozing), we recommend that you go and see your doctor.
There’s only one rule for the number of times you should change your baby’s nappy per day: as often as needed!
Which means: as soon as your child's nappy gets soiled with urine or stool, in order to prevent the skin on your baby's bottom from getting irritated or developing irritations or a nappy rash.
For newborns and infants, nappy changes usually correspond to mealtimes, every three hours or so, and even at night if needed!
Baby’s hygiene comes first, even in the middle of the night!
If you have a newborn, a night time feed or bottle is a perfect time to check their nappy. Here’s a tip for sleepy eaters: a nappy change will help keep them awake to feed a little longer…
To change your child's nappy and cleanse, protect and soothe his/her bottom, you have a choice between different products: cleansing water. And of course, baby wipes: always super handy when it comes to cleansing Baby on the go.
To protect Baby’s bottom, you can also apply a change cream that will prevent and relieve irritations and recover damaged skin.
On average, babies are changed 6 times a day! Might as well pick a suitable product!
YES, the Vitamin Barrier Cream prevents the appearance of irritation of the baby's bottom (80% of favourable opinions according to a French study)
Persistent irritations in the nappy area is a common occurrence, even if you scrupulously follow the rules of hygiene (regular nappy changes, gentle and careful cleansing and drying, application of a barrier cream, etc.).
In this case, we recommend that you apply a specific product to take care of nappy skin discomfort on your baby's bottom, such as Vitamin Barrier Cream : by neutralising the enzymes responsible for irritation in the nappy area, this product will reduce its intensity and favour its disappearance. If the symptoms do not fade away after a few days or if it is weeping or infected, we recommend that you consult your doctor.
If you would like to find out more about skin discomfort in the nappy area, please consult our advice section.
Sunburns are dangerous for babies and children because on top of being painful, they can affect their future health. Their skin, thinner and more immature than adult skin, absorbs the sun’s UV rays directly and keeps sunburns "in memory" – which explains the risk to their future health.
Avoiding the sun will always be the best protection for your child, in the short and long run! But if you can't avoid exposure, apply a child sunscreen with a high sun protection factor which is suitable for your child’s fragile skin.
Yes, you can protect your baby from the sun with sunscreen, although it’s best to avoid exposure altogether, as your child’s skin is still immature and fragile. But if you can’t escape the sun’s rays, simply follow these precautions: 20 minutes before heading out, apply a thick layer of child sunscreen (dermatologically tested from birth) on your baby especially on the most exposed skin areas (forehead, cheekbones, nose and lips). Dress your child with loose clothing, a covering hat and sunglasses: you’re all set!
Stay in the shade as much as possible and remember to reapply sunscreen every two hours and after each swim. Also offer baby plenty of water to drink!
The solar filters we use are a combination of mineral and organic filters. They have been rigorously selected, with proven safety and efficacy. For more than 65 years, the safety of our products and their users has been our top priority.
All of our formulas, available overseas but not currently in Australia, are associated with a toxicological evaluation based on the characteristics of babies’ and children's skin, as well as allergen and tolerance testing of the finished product. To learn more, visit the "Our Commitments" section of the website.
UVA and UVB are ultraviolet rays emitted by the sun. They enable the skin to tan but are also very harmful. They differ in intensity and wavelengths:
• UVB rays have medium wavelengths and act on the skin’s surface. They are responsible for sunburn and burning.
• UVA rays have higher wavelengths and penetrate the skin in depth; they lead to accelerated aging and reduce the skin’s elasticity.
In the long term, UVA and UVB rays may be responsible for a range of skin cancers. It is therefore indispensable to use dual sun protection (against UVA and UVB rays), in particular for children.
Sun products protect the skin against UVA and UVB rays by means of filters and / or screens.
• Chemical filters act by absorbing the energy transmitted by luminous radiations. They are not always photostable and as they can be absorbed by the epidermis, there is a risk of phototoxicity and allergy.
• Mineral screens reflect and diffuse UV rays. They are inert, photostable and form a film on the skin’s surface which limits any risk of penetration.
• Organo-mineral screens absorb and reflect UV rays. They are photostable and have good staying power on the skin’s surface.
Yes, sunburn represents a real danger, in particular for children whose skin is more fragile. Excessive sun exposure may indeed lead to actual cutaneous burns but also, in the longer term, to an increase in the number of moles and the risk of harmful melanoma, accelerated skin aging and skin cancers. It is therefore essential to use high index sun protection, especially for children (SPF 50+ index) and to take the following precautions:
• Do not expose children aged under 3 years to the sun.
• Avoid any direct exposure to the sun, especially between 11am and 4pm.
• Apply the sun protection in a thick layer before any exposure and renew the application at least every 2 hours and after each bathe.
• Protect your child with a hat, T-shirt and sunglasses.
• Keep your child properly hydrated even if he does not ask for a drink.
If you would like to know more about the sun and children’s skin, please consult our expert’s file on this subject.